About Company

Engineers first. Salespeople second.

DOCX Technology was founded in 2014 by a team of network engineers who got tired of watching businesses in Bangladesh pay enterprise prices for amateur-grade implementations. Twelve years later, we’re still the company that answers the phone at 2am.

Our story

Started in a Banani walk-up. Now serving 340+ organizations.

We launched with a single contract — wiring up a three-floor garments office in Mirpur. No fanfare, just clean cable trays, labeled patch panels, and a promise that if anything failed in the first year, we’d fix it on our own dime.

That project closed without a single warranty claim. Word travelled. Within 18 months we were supporting twelve clients; by 2019 we’d opened a Chattogram branch and added dedicated teams for surveillance, PABX, and power backup.

Today DOCX is a 48-person firm with a 2,400 sq ft warehouse in Banani, service contracts across seven divisions of Bangladesh, and relationships with every tier-1 vendor in the region. We grew deliberately — and we still answer the phone.

Years in business
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Active clients
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Certified engineers
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SLA uptime
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Mission & values

What we stand for.

Three principles that have survived twelve years and a lot of tough service calls.

Engineering integrity

We don’t ship half-solutions. Cable runs are labeled, diagrams match reality, and every deployment is handed over with documentation you can actually use.

Vendor honesty

We recommend what fits your budget and stack — not what our supplier is pushing this quarter. If a cheaper option works, that’s what you’ll hear first.

Relationships, not transactions

Our oldest client has been with us since our second year. The goal isn’t to close a deal — it’s to be the team you call for the next ten years.

Milestones

Twelve years, one steady direction.

Founded in Banani

Three engineers, one room, one contract. We wired a three-floor garments office in Mirpur and didn’t sleep for a week.

2014

First enterprise client

Won our first bank contract — a branch rollout across 14 locations. It changed how we thought about scale.

2017

Chattogram branch opened

Expanded to the south with a five-person field team to support port and industrial clients.

2019

24/7 NOC launched

Stood up our Network Operations Center with live monitoring for AMC clients across Bangladesh.

2021

Warehouse & distribution

Opened a 2,400 sq ft warehouse in Banani to stock 80+ SKUs across seven product categories.

2024

Today

48 engineers. 340+ active clients. Same answer-the-phone ethos that got us here.

2026

Leadership

The people accountable for your project.

Jonathon White

CEO

We deliver the best solution and provide a business strategy that makes you a full professional.

Abigail Knight

WordPress Dev

Being self-confident makes you perfect for gaining success also assuring the inner-power.

Raymond Guerrero

Web Designer

Get opportunity to gain technological skills that improve the innovation with new tips & tricks.